Moving towards Trustworthy Digital EcosystemsPlease visit our congress page for more information.
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Customer experience: A second C in I‘C’T?Postponed – new date to be announced !!!In an age where customers have access to large quantities of data about your company and its competition, how can ICT play a crucial role in helping you to differentiate in Customer Experience?
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Laurens Spigt of SAS Institute received the bi-yearly "Young ICT Personality Award”. Ten candidates had signed up for this contest to bring a presentation about the theme "How can ICT propel Europe towards Innovation Leadership?”.Three nominees, out of the preselection rounds, have given their views on this topic.The jury, under the presidency of Mr. Danny Goderis (COO of IBBT), had a difficult task to select a winner because all three finalists’ presentations showed a high level of quality.As winner came out Laurens Spigt with his contribution on "Citizen vector state as innovation engine", in which mainly the available data from social media is used to discover and to foster innovation.Laurens Spigt is business development manager at SAS Institute.He took it from his SAS colleague Frédéric Hennequin with his presentation on “Automated accounting as an Innovation enabler” focusing primarily on start-ups and the use of available data from various sources for the layout of the business. Michel Defloor, marketing director of Telenet had focused in his presentation “Creating a sustainable future for European competitiveness” on social innovation as an engine for Europe. Jury President Danny Goderis praised the quality level of all three finalists presentations.More pictures of the event can be found here.
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